General Guidelines

Kindly read General Guidelines carefully to understand the important details regarding admission as well as your stay with us.

• Once the Doctor has recommended hospitalization on the OPD card, you can contact the Admission Desk with the card for enlistment.

• Please inform your presence in Kolkata and confirm bed availability before coming to avoid waiting time on your arrival at the Institute.

• On arrival, please report to the admission desk. You will be required to deposit the specific package amount at the cash counter. Kindly note that financial clearance is a must before any procedure or surgery. For economically weak patients, the fund letter has to be submitted at the time of admission.

• In case of Emergency patients, you will be required to deposit a fixed amount of Rs.10,000/-  for CCU / ITU / Semi Private, Private Admissions and Rs.5,000/- for General Ward You will be required to do the admission formalities after the patient is admitted.

• Please go through the schedule of charges for package details and confirm your package with the Admission Officer.

• Please give correct data about yourself (surname, address etc.) at the time of admission as per requirement. Changes with respect to same will not be entertained at a later date.

• Admission formalities may take around 25-30 minutes. Non-availability of beds might prolong the admission process. Kindly co-operate.

• Non-routine tests (tests done outside package), additional surgeries, tests done outside RTIICS, will be chargeable accordingly and will be payable at the time of discharge.

• Visiting Consultants (other specialties like Urology, Nephrology etc.) fee will be charged extra.

• Kindly contact the Admission Officer during visiting hours everyday to get an estimate of your outstanding payments.

• You or your attendant will be required to sign an authorization form, authorizing the institute to carry out the procedure.  You will be registered as an inpatient and will be given a set of papers and visitor’s pass. You will then be escorted by our staff to the concerned ward.

• Visitor’s pass can be renewed between 4 p.m.– 6 p.m. and has to be returned at the time of discharge to the Discharge Officer.  In case of inability to return the pass, Rs.100/- will be charged as Fine.

• You will be required to bring your personal toiletries like toothbrush, toothpaste, comb, saving kit, soap, tongue cleaner, shampoo, powder, cream, baby lotion, sanitary napkins, baby napkins etc.

• No outside food is permitted.  We provide food from our kitchen to all our guests.  Relatives staying with the guest will have to purchase meal tokens from the hospital canteen.  In case coupons are not utilized, they can be refunded at the canteen itself.  Jain food will be served on request.

• The Institute endeavors to ensure that the best possible treatment & care is given to the patients, their recovery is fast.  With this objective in mind, we request you to refrain from moving around in the hospital and keep the number of visitors to the minimum.

Visiting Hours | Patient's Condition | Discharge Procedure | Additional Charges